What's a fair price for a CRM for a small team?

Typical pricing ranges

Most CRM platforms charge per user, per month:

• Basic/free tier: $0–$50/user/month (limited to 1–3 users usually)
• Starter: $25–$75/user/month for small teams
• Growing team: $50–$150/user/month with more features
• Enterprise: $200+/user/month with dedicated support

What actually impacts your bill

• Number of users with access (most expensive variable)
• Integrations or add-ons you need
• Storage limits or contact limits
• Level of customer support included

Hidden costs to budget for

• Setup or implementation (if you hire help)
• Training time your team spends learning it
• Integrations that charge separately (Zapier, email tools)
• Migration from old system
• Switching later if you pick wrong

Right-sizing for your team

Calculate: (per-user price × number of users) × 12 months. For 3 users at $50/month, that's $1,800/year. If you can't justify that against the time saved, you don't need a paid CRM yet.